Terms of Service for TaxLitho

Effective 2025

1. Introduction

Welcome to TaxLitho (taxlitho.com). By engaging our services, purchasing digital materials, or ordering printed products, you agree to these terms. Please read them carefully before making a purchase.

2. Scope of Services

2.1 Personal Tax Preparation Services

TaxLitho offers personalized preparation and filing support for individual tax declarations. Our preparers guide you through documentation, review submissions, and file on your behalf.

2.2 Digital Products

We provide downloadable guides, checklists, and templates designed to assist with self-guided tax filing processes.

2.3 Physical Products

Printed manuals, workbooks, and reference materials are available for purchase and shipped to your specified address.

3. Fees and Billing

All fees are due upon enrollment or at the time of purchase, unless otherwise agreed in writing. We accept major payment methods as indicated at checkout.

4. Reimbursement Policy

4.1 Personal Tax Preparation Services

Clients may request a reimbursement within 14 days of the service purchase if no preparer has begun work on their file. Once substantive work has started, reimbursement is not available due to preparer scheduling and resource commitments.

4.2 Digital Products

Digital materials may be reimbursed within 7 days of purchase provided they have not been downloaded or accessed. After access is confirmed, no reimbursement is possible.

4.3 Physical Products

You may cancel an order for printed materials within 48 hours of purchase. After your order has shipped, any items sent back incur a restocking fee of 15% to cover handling and shipment costs.

4.4 Processing of Reimbursements

Approved reimbursements are issued to the original payment method within 30 business days of approval. If you prefer to transfer the credit to another TaxLitho service package, please notify us in writing.

5. Non-Reimbursable Services

Live consultation sessions, completed tax filings, and any service where preparer time is reserved or expended are final. Resources and scheduling commitments cannot be undone, thus reimbursement is not possible for these offerings.

6. Service Transfers and Credits

Service credits may be transferred to another individual or applied toward future engagements if requested at least 7 days before your scheduled session or access date.

7. Contact Information

Address: 301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14169697428
Business ID: 615285839

For assistance or inquiries, please use our contact form.

8. Governing Law

This agreement is governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Toronto, Ontario.